National Association of Hearing Officials

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Welcome to NAHO

The National Association of Hearing Officials, Inc., is a professional nonprofit organization formed in 1987 comprised of individuals involved in the process of administrative adjudication. The twelve-member Board of Directors is elected by NAHO's membership and represents all sections of the country and a variety of administrative jurisdictions.

The mission of the National Association of Hearing Officials is to improve the fairness and effectiveness of the administrative hearing process, thus benefiting hearing officials, their employing agencies, and the individuals those agencies serve by:                                                 ~promoting professionalism;                 ~offering instruction on sound administrative adjudication practices and procedures;   ~providing year-round continuing legal and adjudicative education;                                         ~affording a national forum for discussion of important issues; and                                         ~furnishing leadership concerning the administrative hearing process.

NAHO does not and shall not discriminate on the basis of race, religion, political affiliation, gender, gender expression, age, national origin/ethnicity, disability, marital status, sexual orientation, or military status in any of its activities or operations. NAHO's membership reflects racial, ethnic, and gender diversity.


Professional Development Conferences: 

NAHO's 2024 Annual Professional Development Conference will be held in person, December 3, 4, and 5 in Savannah, Georgia.  Two to three different class sessions will be offered for each hour of the conference, with almost forty hours of CLE-quality class from which to choose. Completion of the entire conference would garner 17 hours of continuing legal education credits. 

NAHO offers one Virtual Mini-Conference each year offering three hours of continuing legal education classes.

View past conference brochures and classes offered here or at the Professional Development tab above.

Certification: NAHO is the only national organization of administrative hearing officials which has a certification program for Administrative Law Judges and Hearing Officers. Upon successful completion of the educational and professional requirements and approval by the NAHO Board, a three-year certification is granted which can be renewed simply by keeping current on training in administrative adjudication.

Webinars:  NAHO will provide four to six free one-hour continuing legal education webinars to its members during 2024. 

NAHO's CLE webinars are always held on the third Thursday of the month at 1:00 p.m. Eastern, 12:00 p.m. Central, 11:00 a.m. Mountain, and 10:00 a.m. Pacific to make it convenient for members to schedule their ongoing CLE classes around their dockets.

On-Demand Instruction: NAHO maintains a library of videos recorded from Professional Development Conferences and Webinars, which can be accessed by members online for a small fee. Viewing NAHO videos may also qualify for education credits toward NAHO certification and for self-study CLE credits in some states.

Customized Group Training: An agency may request customized training for their member-adjudicators in a particular area of administrative law or on specialized subjects. This training may be held virtually or on-site. If every member of the prospective group to be trained is a NAHO member, the only cost for the training is the cost incurred by the presenters in providing the training.

The NAHO News: NAHO's periodic newsletter keeps members informed about NAHO's activities and upcoming events. Members are encouraged to contribute articles of interest to administrative adjudicators.

Social Media Presence: Members can connect with NAHO by following NAHO on Facebook, Twitter, Instagram, and LinkedIn. 

NAHO Merchandise: Merchandise with the NAHO logo has long been available to members attending its in-person conferences. It will soon be available via the NAHO website. NAHO-logoed items include t-shirts, caps, padfolios, lapel pins, and face masks. Personalized, monogrammed NAHO items are available by special order.

Networking: NAHO is in the process of updating its website with new features to connect members.  Members will be able to join a Section at no extra charge and access the email address of other members who conduct the same or similar types of hearings. There will also be a members-only blog on which members can share their comments on current events of interest to administrative adjudicators. Virtual Section meetings are also in development so members can connect in person. 

NAHO NOTES is here! Get your copy here!!

Do you have an idea for an upcoming article?    Send your submissions to NAHONews

--The NAHO News Editorial Board

We've updated our mailing address, effective January 9, 2024! 

Box 63

1802 North Jackson Street, Suite 880

Tullahoma, TN 37388

Renew for 2024

  • Renew your membership for 3-years paid by March 1, 2024, and receive a $30 On-Demand Library Credit
  • Renew your membership for 1-year paid by January 31, 2024, and receive a $15 On-Demand Library Credit

Yes, credit can be used to view recorded webinars you might have missed, and videos of classes you might need for Certification, or any other video in the library!

NAHO members receive free admission to NAHO Webinars and discounts for Virtual and In-Person Conferences. 

Questions?  Please contact your Regional Representative or Marilyn Slifman. 

We're always accepting new members!

NAHO Conferences

   2024 Professional     Development Conference

December 3, 4, and 5

Savannah, Georgia

What do you think of when you think of Savannah? Ancient oak trees dripping with Spanish Moss, the beautiful park-like squares all over the city, welcoming Southern Hospitality,  historic architecture, fabulous weather, and incredible Southern cooking? Savannah has all that and so much more. Savannah was established in 1733, is Georgia’s oldest city, and is considered American’s first planned city. Savannah is picturesque, full of history, utterly unpretentious, and down-home friendly. The average daily high temperature for Savannah in December is 65 degrees.

Aside from strolling around the Historic District and the Garden District, which will be all decked out for the holidays, Savannah has a lovely and popular European-style Christmas market along the waterfront—you can finish your holiday shopping there. NAHO is looking into the possibility of a group riverboat cruise. Wouldn’t that be fun?

NAHO’s host hotel, the DeSoto, was built on the site of the original DeSoto hotel which existed at this location—15 East Liberty Street on Madison Square—from 1890 until 1965. The hotel is nestled in the center of one of the nation’s largest Landmark Historic Districts and offers a walkable location to the city’s historic sites and mansions, garden squares, theaters, the City Market, fine dining, pubs, and boutiques and some unique museums—the American Prohibition Museum, the Mercer-Williams House Museum, Georgia State Railroad Museum, Ships of the Sea Maritime Museum, and the National Museum of the Mighty Eighth Air Force  You don’t even have to leave the hotel to see one of the most magnificent art collections in Savannah. The DeSoto has the distinction of being named one of the top 25 historic hotels in the U.S. It received a multi-million-dollar renovation in 2017 and was recently updated and refurbished. The upper floors offer spectacular views of Savannah.

The DeSoto boasts three unique places to dine. Proof and Provision is a gastropub and full-service craft bar that offers breakfast, lunch, and dinner and serves modern Southern-inspired fare including small plates, sandwiches, and snacks. The 1540 Room provides a dining experience, including an award-winning chef, a top-rated wine list, and meals made with fresh ingredients from local farmers and fishermen. Buffalo Bayou Coffee offers light bites, sandwiches, pastries, salads, and soups in addition to a wide variety of coffee and espresso varietals that are locally-sourced.

If you need further incentive to attend next year’s conference, NAHO is already planning a curriculum that includes courses specific to hearing type, articulating credibility findings in written decisions, multiple classes on evidence and ethics, a course on constitutional law for ALJs, diversity, equity, and inclusion, and so much more. NAHO has engaged some wonderful speakers that are local to the region whom you will find enlightening and enjoyable.

Save the date for the 2024 NAHO Professional Development  Conference in Savannah, Georgia, December 3rd, 4th, and 5th

Benefitting Hearing Officials and the Individuals they Serve...

Please make sure we have your current email address on file! You can update your email address anytime by logging into the NAHO website and updating your profile.  If you have forgotten your password, click the icon below to reset.  

Do you have photos or articles you'd like to share from the conference? Email those to NAHO News!

Webinars for 2024

Current NAHO members may attend monthly webinars free of charge but advance registration is required.

Webinars are 60 minutes and are scheduled on the 3rd Thursday of the month at: 

1:00 p.m. Eastern

12:00 p.m. Central

11:00 a.m. Mountain

10:00 a.m. Pacific

9:00 a.m. Alaska

7:00 a.m. Hawaii

Webinar for July 18, 2024:


Applied Ethics for Hearing Officials: Maintaining Neutrality and Decorum

Many ethics classes are a recitation of ethics rules. While that has value, this class in applied ethics, examines dilemmas that often arise in administrative hearings and encourages class attendees to help decide what the appropriate and most ethical course of action might be for that situation. There are many different ways of handling ethical dilemmas. Often the answer to “What would you do?” is “It depends,” which will allow participants to voice their experiences and points of view. Join us for an interactive review of how ethics should govern different hearing scenarios.


Toni Boone, Administrative Law Judge Nevada Dept. of Motor Vehicles (retired)

Toni Boone was final authority on thousands of high-volume cases and hundreds of complex cases in her 31 years as an administrative law judge. She has been a member of the administrative law faculty for the National Judicial College for 23 years and was awarded NJC’s Award for Excellence in Teaching in 2019. She is an alumna of the University of Arkansas where she was a Truman Scholar. She is NAHO-certified and serves as NAHO's Conference Chair.       

W. Michael Gillette, Associate Justice (OR) Oregon Supreme Court (retired)

Mick Gillette holds a JD from Harvard Law School and a BA, cum laude, from Whitman College. He served in various capacities for the Oregon Department of Justice before serving on the Oregon Court of Appeals for 8 years, and on the Oregon Supreme Court for 25 years. He has taught at the National Judicial College for 43 years and received NJC’s Award for Excellence in Teaching. He also served as an adjunct professor at Willamette University School of Law.

Webinar for August 15, 2024:

Working on the Front Lines:

Dealing with Confused or Upset Litigants

It's summer time and temperatures and tempers are rising!!! Refresh your skills to for keeping your cool while dealing with confused or upset litigants and handling threats of harm. But don't worry, we'll also share some tips to help you manage your stress, because let's face it, your job is not easy! This webinar is appropriate for all hearing officials and staff members who deal with the public. 


Caroline A, Stephens Ryker, CALJ

Caroline A. Stephens Ryker currently serves as an Administrative Law Judge for the Indiana Office of Administrative Law Proceedings. Although she primarily presides over civil rights cases filed before the Indiana Civil Rights Commission in the protected areas of employment, housing, public accommodations, education, and credit, she also hears cases brought before a variety of other state agencies, including the Indiana Grain Buyers and Warehouse Licensing Agency, the Indiana Gaming Commission, the Indiana Department of Veterans Affairs, and the Indiana Department of Transportation. 

Ms. Stephens Ryker began her career as an Administrative Law Judge in October of 2018 as an agency embedded Administrative Law Judge with the Indiana Civil Rights Commission, and she moved to the Indiana Office of Administrative Law Proceedings when Indiana transitioned to a central panel in July of 2020. Ms. Stephens Ryker graduated Summa Cum Laude from the Robert H. McKinney School of Law in Indianapolis, Indiana. She obtained her BA in English and her BA in Communications from Indiana University, Bloomington, along with a certificate in Political and Civil Engagement. 

Bobbie Marshall, Fair and Fraud Hearings Assistant Director

Bobbie Marshall is the Assistant Director of Fair and Fraud Hearings for Texas Health and Human Services Commission. She has served as a Hearings Manager for two years, Lead Hearings Officer for two years, a Hearings Officer for four years, and has worked for the State of Texas for 15 years. She obtained a Bachelor of Arts and Sciences degree from Texas Tech University. She currently serves as NAHO's Vice President.

Webinar for September 19, 2024:

Emoticons & Emojis as


Interpreting Digital

Wordless Communication


Caroline A, Stephens Ryker, ALJ 

Bobbie Marshall, Fair and Fraud Hearings Assistant Director

Wordless communication (emoticons, emojis, memes, GIFs, JPEGs, and other pictures) has grown exponentially as a result of texting and social networking. It was inevitable that these wordless messages would one day end up in legal proceedings. You may think their meaning is obvious, but the meaning intended by the sender may be different from the way the recipient interprets it. The facts and circumstances, the context surrounding the wordless message, must be examined for meaning. While some appellate courts have issued rulings regarding the meaning of wordless communication, a consensus among the courts is lacking. This class looks at common forms of wordless communication that may be offered as evidence in administrative hearings, and what hearing officials should consider when this occurs.

October, 17, 2024:

NAHO Section Meetings

Written materials related to the May 16, 2024, mini-conference virtual sessions will be available to registrants from May 15 to June 30, 2024, on the NAHO website.

Conference Brochure

2023 Annual Conference Materials are still available! Click HERE to download the Zip File. 

© National Association of Hearing Officials

Box 63

1802 North Jackson Street, Suite 880

Tullahoma, TN 37388

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